FAQs – Jam Your Gram

Questions Answered

How Do We Make The Magic Happen?

Our process is simple! You choose the song(s) and character, provide us with the delivery details, and we’ll take care of the rest. Our performer will arrive at the designated location and deliver a fun, memorable performance tailored to your needs.

What's the Cost for a Smile?

Special Promotion!
Regularly $225, now just $175!

Our standard singing telegrams are currently on sale! Book now and enjoy a vibrant performance including your choice of one or two songs, a festive balloon, and a box of chocolates, all for only $175. Looking to make it even more special? Ask about our custom song options and additional characters for an unforgettable experience.

What Can You Expect From Us?

Each singing telegram includes a live performance of one or two songs of your choice, a balloon, and a chocolate. We also offer the option to customize the performance with additional songs, characters, and props.

Do You Take Song Requests?

Absolutely! We love personalizing your telegram. You can choose from our list of epic songs or request a specific song to make the experience even more special. If we don’t have your requested song, we’ll do our best to accommodate.

What Forms of Payment Do You Accept?

We accept all major credit cards, PayPal, and other digital payment methods. Payment is required upon booking to secure your performance date and time.

Do You Perform for Children?

Yes! We specialize in making kids’ events unforgettable with age-appropriate songs and lively characters. Perfect for birthdays or any special occasion. Want to make the celebration even more memorable? Inquire about our options for birthday parties and discover the unique offerings from Rockin’ Josh Music for Kids!

How Long Does a Performance Last?

Our singing telegrams are designed to be delightful yet succinct, typically lasting between 3 to 7 minutes. This ensures your special message is delivered with impact while respecting the busy schedules of all involved, making it perfect for a quick, uplifting break in a workday or a swift surprise at any event.

What if i need to cancel? Do i get a refund?

We recognize that schedules can shift. If you need to cancel your booking, we provide a full refund for cancellations made at least 48 hours prior to the scheduled performance. For cancellations within 48 hours of the event, refunds are not available; however, you have the option to reschedule.

Are Tips Included With The Cost?

Gratuities are not included in our pricing, but if you’re delighted with the performance, tips are warmly welcomed and much appreciated by our performers. You have the option to tip directly at the event or conveniently add a gratuity during the booking process.

What Variety of Performance Styles Do We Offer?

We proudly offer a dynamic range of performers including Rockstar, Classy, Country, and Pop Star themes. For those looking for something extra special, we can also arrange for unique, costumed characters tailored to your event theme for an added fee. Feel free to inquire about custom characters!

Hours of Operation

Our team is ready to entertain 7 days a week, from 9 AM to 9 PM. If your celebration calls for an earlier start or a later curtain, just let us know and we’ll do our best to accommodate your special timing needs.